Shipping policy
1. Order Processing Time All orders are processed within 1–4 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. We strictly inspect all auto accessories and car covers before shipment to ensure product quality.
2. Shipping Coverage & Delivery Time We currently ship to all states in the United States (excluding PO boxes, military addresses, and remote territories). • Standard Shipping: 5–10 business days All delivery times are estimated and not 100% guaranteed due to logistics carrier delays, weather conditions, or customs clearance updates.
3. Shipping Rates & Free Shipping Rule • Orders over $59 USD: Free Standard Shipping • Orders under $59 USD: Calculated flat shipping rate based on product weight and size Large-size items such as full car covers adopt weight-based shipping calculation to ensure accurate delivery service.
4. Order Tracking Once your order is shipped, we will send a confirmation email with an official tracking number and tracking link. Please allow 24–48 hours for the tracking information to be updated and activated in the logistics system.
5. Shipping Restrictions We do not support delivery to PO boxes, APO/FPO military addresses, Alaska, Hawaii, and other remote overseas territories to avoid delivery failure and lost packages.
6. Damaged / Lost / Missing Items If your package is lost, severely delayed, or arrives damaged, please contact our customer support within 48 hours after delivery. We will provide reshipment, partial refund, or full refund solutions according to the actual logistics situation.
7. Customs & Import Taxes (USA Domestic) All shipments are domestic US delivery. No additional customs fees or import taxes will be charged to customers.
8. Unclaimed / Returned Packages Packages returned due to customer refusal, incorrect address, or unclaimed status will not be eligible for free reshipment. Customers need to bear the secondary shipping cost for re-delivery.